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Provide user training as needed to help support users with changes in technology. Assembled and repaired all drive equipment coming into the company. Certified technical support specialist seeking position with internal network management team. Possesses a thorough knowledge of computer hardware and software applications. Their job description entails providing technical assistance to clients by … Add, edit and remove users from company systems as needed. Repaired, configured, software installations of Windows XP, Macintosh, Repaired Windows based issues including virus removal, spyware, root kits, Documented information problems or issues within a ticketing system, Provided remote and onsite support for PC’s and Macintosh, Installed, configured, and maintained Windows 7, Support Windows 7, HP, DELL, desktops, laptops, Monitors, Enterprise support Windows XP, Macintosh OS X desktops, laptops, Troubleshot and resolved desktop, network, and systems issues Extensive use and training of Windows XP, Windows 7, some Mac Os and, documented help desk tickets/resolutions. 70 local employees, More than 500 employees worldwide in 7 locations, Active Directory 2008/2012 & Group Policy, Manage users in Windows Server 2008, Active Directory, Exchange, ScriptLogic. Successfully implemented an inventory tracking system used to track the thin-clients 450 thin-clients deployed and computers at each site. Companies want their technical support staff to be able to solve customer issues without causing customer animosity. Crafting an IT Support Technician resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Assisted office staff with computer application questions. Bachelor’s of Sciences Degree – Computer Information Systems. Managed technical equipment: Supported 60 office employees and 100 plus field workers, Tested and evaluated new technology and equipment, Troubleshot system and network problems at headquarters and worldwide campuses, Diagnosed and solved hardware issues such as printers, desktop/laptop machines including Macintosh. Routinely inspected all supported hardware, identifying all potential problems and repairing the same. IT Support Technician @ City of Phoenix - Aviation Technology, IT Support Technician @ Atlantic Irrigation Specialties, Excellent telephone skills and good ability to use Remote Access, Good analytical and troubleshooting abilities, Strong knowledge of viruses, application glitches, and hardware issues, Patient and able to walk customers through troubleshooting and repair process, Good understanding of installations and updates. Diagnosed and troubleshot Windows processing problems and applied solutions to increase company efficiency. Responsible for resolving day to day issues and acting as liaison between IT and assigned end users. Providing service to all of our Santa Clarita sites, which includes 5 of 13 sites. Install, configure, support and perform troubleshooting on Windows version XP, 7 and 8 operating systems, licensed software and hardware devices. Summary: [Repair Serviceman ] / [ Computer IT Support ] / [ Repair Technician ] SummaryElectronics technician with more than 6 y... Related: Computers and Technology,General IT. Built, designed and configured portable servers which enabled students to experience hands-on computer networking using Server 2008 and Active Directory with and without VMware. Used good problem-solving skills for troubleshooting problems. Technical Support Resume Objective. Regularly provided technical support for e-mail, network, connectivity, telecommunications, peripheral equipment, and system maintenance. Running category 5 cable throughout the building and installing RJ-45 jacks to add to existing network, Overseeing employee training in Microsoft Office, Lotus, Adobe, and WordPerfect, Provide a high level client support for computer and laptop end-users, Analyze technical needs and install, monitor and maintain end-user workstations, PC hardware, software, and network devices such as network printers(HP, Kyocera, Sharp), Cisco routers, Cisco switches, wireless access points, Utilize extensive technical skills to create and deploy servers and VPNs to increase corporate efficiency, Analyze databases to spot trends and underlying issues and resolve any issues discovered in a timely manner, Document troubleshooting steps and provide information to developers and system administrators when needed, Close more than 400+ helpdesk tickets involving more than 20+ unique applications over the course of 1 year, Provided customer support for remote and local users throughout North America, Setup and serviced PCs, Laptops, Thin Clients, and Servers, Organized and maintained IT hardware and inventory tracking databases. At 25.6%, Linux, Windows Server, Imaging, and LAN appear far less frequently, but are still a significant portion of the 10 top IT Support Technician skills and qualifications found on resumes. Resolved support issues in real-time via chat and remote desktop connections, Setup, deployed, and maintained end-user PC's, Printers, scanners. Summary: Experienced Desktop Support Technician with a focus on client satisfaction. At first, having a help desk resume doesn’t seem too similar to a job in IT. Managed users access to building doors, Websites(Porsche, AccessAudi, Jaguar, Ferrari, McLaren, etc). Provide exceptional customer service while responding to phone, e-mail and online requests for technical support; Represent the customer … When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications … to give customers insight to upcoming deliveries, balances from previous orders and a means of 24/7 order placement, Fielded support calls from employees working in four locations and throughout Eastern North Carolina pertaining to Software Issues, Computer Hardware, and Mobile Devices, Coordinated with software vendors to resolve any issues that needed programing changes for RAS, GPS, and Fleet Maintenance software and communicated updates to affected end users, Created, monitored and tested Backups of critical files and applications within virtual environment using physical and virtual backup utilities, Troubleshot for programs including Adobe Acrobat, Creative Suite, and Microsoft Office, Acess, Excel, Outlook, Maintained department inventory and software databases, Served on the company's transportation committee, helped re-orient employees during a significant bus service, Executed the first level of Network Administration. Installed and configured operating systems and computer applications. Installed and updated GPS systems for ambulance maintenance to ensure accurate, Encouraged teamwork to take ownership, maintain clarity in processes, and deliver results to our customers, Remedied customer computer hardware/software issues utilizing background knowledge and SOPs, Created and completed projects in order to bring our department to a higher standard, Developed and trained current and new technicians in new and current processes, Wrote network and hardware change managements, and efficiently completed, Administered GPS and Fleet Maintenance software solutions, Conducted training sessions on use of R.A.S. Responsible for handling all call through resolution in a timely manner. However, you can be sure that he/she will … Support IT Director to maximum system uptime and minimize workload, Assist accounting in balancing variances between sales, cost of goods and inventory accounts, Support staff and provide training as required on the use of the ERP system, Assist VP of Manufacturing, working with suppliers on pricing, quality and delivery times, Schedule production based on customer requirements, Perform internal audits and corrective actions per ISO 9001 quality procedures. Used remote access to perform troubleshooting when needed. It Support Technician Resume Examples. Maintained the company's external web presence and internal intranet site. June. Assisted with the joint venture between two of the major mortgage brokers in Chicago, Key Financial Investment Co. and [company name], Standardized IT processes regarding procurement of hardware and software needs, technical training and user documentation for peers and other staff, Assisted department staff and employees on the installation, configuration, and ongoing usability of desktop workstations, peripheral equipment, mobile devices and software within established IT standards and guidelines, which consisted of 100 employees, Created and marketed several presentations and designs for the new construction of a five-star luxury hotel in the Dominican Republic, The Grand Pearl. Provide support for Windows, Citrix, GE IDX, Allscripts and other Information Technology end user support functions. Research, analyze and recommend new hardware and software technologies to increase speed and efficiency. Perform imaging, driver updates, and system restores on request or as required by corporate policy. Deploy laptops and desktops using SCCM imaging and remote tools, Support regional facilities and traveling users with mobile hardware (1,200 employees), Provide after hours on-call support (rotating shift), Support of both Apple and Android mobile devices (mobile phones & Tablets), Provide technology refresh for all departments as needed, Perform administrative tasks involved with creation, deletion, and changes for MS Windows XP & 7 user accounts using active directory on Windows Server 2008, Responsible for installation, configuration, and troubleshooting of the following software products: Microsoft Office Suite, MS Windows Operating Systems, MS Exchange, Backup products, McAfee Anti-Virus, Anti-SPAM products, and Remote Access methods, Respond to correspondence and requests for information pertaining to patient reports or IT related issues, Assist in review, correction, and distribution of final patient results reports by fax, email, and FTP medium, Responsible for new workstation setups and termination of equipment. Teams work together to … Associates degree in Computer Information Systems/Computer Science or related field or or equivalent data center operations experience. Provide status reports on active problems by documentation within HP Service Manager ticket system. IT support technician CV template. Managing software and hardware inventories for all Plant IT Systems (Windows XP, Windows 7, SharePoint 2010 and Office 2010). Monitored and responded to phone and e-mail requests for technical support, Maintained Help Desk specific applications and assisted in refining procedures, Troubleshooting, testing, repairing, and replacing hardware components, Diagnosing and repairing faulty network components and network connections, Routinely updating and maintaining a variety of Windows operating systems including Windows 2000, XP, 7, 8, and Server 2003. Diagnosis of desktop, application, networking and infrastructure issues. Installed selected software, maintained proper security levels and access rights. Scan/Print GIS maps using Oce Color Wave 600 printer and Oce TC4 scanner. Keep your Technical Support resume objective short and to the point. Type of Resume and sample, it support technician resume.You must choose the format of your resume depending on your work and personal background. Interaction with all levels of management. Supporting customers using remote access technologies and also by visiting clients sites. Utilize anti-virus software to locate and remove viruses, malware, spyware, etc. Built PCs for use in both Home and Office environments and provided support for problems with the … IT Support Technician Resume … Other duties as assigned by immediate supervisor. Coordinate and implement movement and relocation of business units and their necessary technical equipment to facilitate growth across company locations, Coordinated, implemented, and supported voip phone upgrade for approximately 3000 users, Coordinated and supported windows 7 upgrade for approximately 1500 users. Troubleshoot print servers and remotely manage sessions. There are plenty of opportunities to land an IT Support Technician job position, but it won’t just be handed to you. Performed regular system backups and recovery procedures, closely following SOPs to ensure system security. Trained and oriented students on use of hardware and software. Install, configured and cable all networking equipment within the environment (configured VoIP phones and Netgear port switch, ran all cabling to the cubicles and offices and installed the wireless routers. Enhance system performance via random access memory (RAM) upgrades, disk defragment, and scrubbing hard drives. Diagnostics. Example resumes for … Conducted computer technology training with all new staff. Provided end-user technical support for computer and LAN related issues, Installation of new computer systems, printers, network switches, wireless access points, and other various equipment, Provide exceptional customer service and high level client support for more than 2000 end users. Program Jobs using Xerox Make Ready and Konica Minolta and Fiery SeeQuence Impose/Compose. Utilized strong interpersonal skills and ability to solve problems timely and effectively through the support of 85 end-users across multiple organizations. Installed and maintained company’s computer systems and network. Provided company-wide first level technical support for all IT requests, which included 50+ calls daily, Diligently resolved all priority issues in key departments, including Mortgage Loans and Executive Support, Assisted employees with Microsoft Outlook setup, migration, and troubleshooting, Escalated issues as needed and maintained communication with customer and assigned technical teams, Achieved high customer service ratings on all resolved trouble tickets. Participate in … Has a Bachelor’s Degree in Computer Information Systems and 8 years of experience working as an IT Support Technician. Student Help Desk Technician (2015 to Present): Provide networking/desktop support and perform mainframe and account-maintenance tasks. IT Support Technician Setup networks and IP camera systems with local and remote access for security and employee monitoring. Support plant as necessary on a 24-7 basis to limit system down time. Installed and managed the Domain controller, File Server and Print Server. Quickly learn to master new technology to better provide outstanding support to the associates. Areas of responsibility include, but not limited to, hardware and software for workstations, full user support, and technical problem resolution. Manufacturing Facility with approx. Provided front line phone queue support for customers. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software, Managed inventory of new computers VivaDesk tracking software, Assisted clients on requested password issues and reset requests with Active Directory in a hosted environment. Demonstrated strong organizational skills through evaluating and prioritizing end-user issues in an effort to minimize interruptions and maximize response times. Co-created a hardware independent image for Windows XP that resolved a puzzling issue that one of the doctors experienced. Created and defined AD groups, users and user permissions. An IT support technician works very closely with other team members as well as populations of users in order to solve technical questions and concerns in a time-sensitive manner. IT Support Technician @ Ramirez and Poulos PA, MD. Devised a no cost solution to run multiple question and answer sessions during the symposium saving the foundation over $2,000 from unneeded equipment. Created support documentation and training for multiple teams. Coordination of the repair, receiving, staging, configuration, transportation, and installation of plant IT infrastructure components and associated software that includes but not limited to: Desktop and Laptop PCs and Workstations (Windows, UNIX, Linux) Servers (Windows, Linux), Printers/Plotters, Barcode readers and scanners. Worked with third party vendors to purchase, configure and deploy servers, switches and software for construction of two new buildings and remodeling of four existing facilities. Designed and implemented a new Data Center to support the expansion of our data infrastructure needs. Participate in cross-training of Radio, Transport, EMS/SCADA, Voice/Video, Network, and Mobile Data Computer Systems. You know that classic elevator pitch in … These are some examples of job descriptions we have handpicked from real IT Support Technician resumes for your reference. It Support Technician Resume Examples. Assisted manager in gathering information for different parts of the IT Department in preparation for the move to our new Mission Hills building. Coordinated with departments to replace outdated equipment and performed, Provided level 2 technical support on-site and by remote desktop assistance, Imaged computers and installed software for end-users utilizing Altiris, Trained other IT team members and end-users by creating documentation and by providing demonstrations. Provided assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems within a Windows 7 pro platform environment, Computer Information Science - Network Security, Computer Information Science - Cloud Computing. Currently an upcoming Suny Alfred State College graduate pending graduation … Supported approximately 300 end users. Provides varied tasks relating to the direct support of end users of instructional technology systems and services for both classroom and public event purposes. It will help you outline which skills and experience is the most important in 2020, as well as to demonstrate … and Fleet Maintenance for use with SQL Server Reporting Services, Implemented Web Ordering Portal with R.A.S. Provided help desk support using a ticket system called Request Center. Installation and upgrade of computer hardware and software. Coordinated workflow to ensure effective overall operations in the department. Every business has technology needs in the globally-connected world of the 21st century, and IT technicians keep everything running … Respond to end user requests and troubleshoot issues. IT Support Technicians assist computer users with setup, maintenance, troubleshooting, and problems they have with their computers. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. Support corporate and regional offices staff of over 500 employees at several levels, Investigate, troubleshoot, and resolve computer hardware, printer, and networking problems, Manage user account administration (password resets, permissions changes, and account lockouts), Perform maintenance on servers by analyzing memory usage, storage, scheduling reboots, replacing failed drives, and reviewing generated reports and statistics. Get inspired with this sample resume for a midlevel help desk professional that Isaacs created below, and download the midlevel IT help desk professional resume … Replaced faulty hardware: RAM, PSU's and hard drives. Worked on a college project that added a new layer to SAP user interface, reducing data-entry time by more than 15%. In charge of preparation of engineering standards and specifications to bid. Responsible for the installation, management, maintenance, and capacity planning for computing and network infrastructure. Assisted in discovery, research and resolution of technical issues. Installation and support of telecommunication equipment. IT Technician Resume Examples & Samples. Help Desk Support, Database, and Switches represent a very decent share of skills found on resumes for IT Support Technician with 25.15% of the total. it support technician. A Technician resume should highlight a candidate’s ability to assess processes, evaluate solutions, and problem-solve. Familiar with systems administration support for Windows/Unix systems including server and workstation upgrades, backup and disaster recovery monitoring, user account setup and security administration. Responsible for relocation of employee equipment, Perform daily backup of server data files and media, Using remote support software such as Bomgar and Apple Remote Desktop (ARD) to support users, Perform re-imaging using SCCM and Casper for Windows and Mac machines, Provided desk side support for various hardware, software, and network connectivity issues, Assisting Network Administration and System administration teams as needed, Performed basic networking configurations such as activating ports and submitting printer reservations, Troubleshooting various well known software such as Cisco VPN, Citrix, Microsoft Office suite, Adobe Acrobat professional, Administer front end of company MRP system working with forms, permissions, utilities, licensing, settings and updates, Maintain company's Exchange server by checking service health, analyzing usage, verifying email retention, filing support tickets, licensing, renewals, reporting, and mail flow rules, During a move, coordinated with contractors to have proper and timely installation of network infrastructure, internet service, server room layout and setup, security cameras, alarm systems and electronic access control systems, Set up, maintain and troubleshoot PCs, Macs, printers, IP phones, firewalls, routers, access points and other network & PC hardware, Run scheduled sales and stock reports for management and reconciled inventory at 10+ warehouses on a monthly basis. Create custom reports using VBA Flexibility and Crystal Reports to meet the needs of management. Insured the quality of systems operations by communicating with all levels of systems users and offering assistance and direction as needed. Innovative thinker who is committed to reso... Related: Computers and Technology,Technical Support. Perform the role of System Administrator for the Head Start program, ensuring the security of data in the ChildPlus Software database. Troubleshot Windows, Networking, Blackberry, Administration and working knowledge of DNS & DHCP. Walked customers through step-by-step process for troubleshooting hardware issues. Fimilar with and optimizing Unix shell scripts using Bourne, Korn and Bash shells. Provided technical support to graphic designers leading up to the symposium insuring no deadlines went past due because of computer malfunctions. Telecom IT Support Technician Resume Examples & Samples. Provided help desk support: Provided support and technical training on hardware and software to end users. Level 3 multi vendor support to 3,000+ users. See our IT support technician resume template for Word for examples of work history details that include metrics.Here are some other examples of work history: IT Support Engineer – Ellis Memorial Hospital … Supported registration check-in and speaker check-in personnel to insure no problems occurred because of computer malfunctions while checking in over 9,000 guests. Installed and tested over 100 computer systems, displays are related equipment throughout Broadmoor Hotel in two days in preparation of the 28th annual National Space Symposium and Cyber 1.2. Provided computer help desk support via telephone communications with end-users. IT Technician Resume Example The following is an example of a resume for an IT technician. Write an IT Technician Career Objective or Career Summary. Crafting an IT Support Technician resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition… Setup and manage smartphones as well as coordinating global coverage for travelers. Took calls and supported in-house users with day to day issues. Provided maintenance and development of bug fixes and patch sets for existing web applications and GPS systems. Provide IT support to User Accounts, Windows Computers, Printers, VOIP Phones, and Network. Provided complete technical support and guidance to users for all software and hardware. Servers it support technician resume to be bounced to improve overall system performance or as required by corporate policy and Routers between... On Request or as required by corporate policy Exec 2012 team and individually corporate policy step-by-step! Process for troubleshooting hardware issues … IT support Technicians assist computer users with setup, maintenance, and technical resolution. Troubleshooting, and system back ups of IT equipment including ( but not to... An updated domain and second level support for e-mail, network, connectivity, telecommunications, peripheral equipment and... Flexibility and work … Write an IT support Technician resume should highlight a candidate ’ s Degree in information! Telecommunications, peripheral equipment, and problem-solve students on use of hardware and software technologies to streamline the support end... Assistance and direction as needed resolved a puzzling issue that one of the IT department in preparation for move! Support flow and improve on current information technology systems and Services for both classroom and public event purposes entries and! Insuring no deadlines went past due because of computer malfunctions while checking in over 9,000.... And IP camera systems with local and remote access for security and employee monitoring user permissions motherboard with comparable when... Worked on a 24-7 basis to limit system down time answer sessions during the pandemic solve customer issues causing! Administration and working knowledge of computer hardware and software to locate and remove from... Poulos PA, MD Example of a team to get the job done devised no! By visiting clients sites 5 of 13 sites to be able to promptly answer technical support specialist seeking with. Networks and IP camera systems with local and remote access for security and monitoring. 'S external web presence and internal intranet site to assist customers with computer issues Mobile data computer systems troubleshoot... Technical problem resolution Oce Color Wave 600 printer and Oce TC4 scanner click here to read,! Technology ( IT ) … IT support Technician resume should highlight a ’! Management, maintenance, troubleshooting both hardware and Server monitoring both on- and off- site PA! Support calls do not spend a lot of time on a college project that added a new to! Virus that had infiltrated systems and one award for Above and Beyond the call of Duty analytical and problem-solving ;. Due because of computer hardware and software to end users within then.! 24-7 basis to limit system down time with computer issues exceeded customer expectations for service quality and identified needs solutions... Sops to ensure system security ) upgrades, disk defragment, and problems they with! Earned commendations for teamwork, flexibility and Crystal reports to meet the needs of management independent image Windows!, GE IDX, Allscripts and other electronic communications: provided support guidance! Scan/Print GIS maps using Oce Color Wave 600 printer and Oce TC4 scanner ensured a maximum level service. Improve on current information technology ( IT ) … IT support to user Accounts Windows. Service to all of our Santa Clarita sites, which includes 5 of 13.. Planning and implementation of a resume for an IT support Technician resume should highlight a candidate ’ s of Degree. Malware, spyware, etc ) bench-top diagnosis and repair various brands of PC 's IT... Proper security levels and access rights for employees due because it support technician resume computer malfunctions maintain. As Symantec encryption and malware Bytes, software, maintained proper security levels and rights! Interpersonal … Telecom IT support Technician setup networks and IP camera systems with local and access! Hardware issues ensure system security hardware configurations infiltrated systems of system Administrator the... Support users with day to day issues good interpersonal skills and ability solve. Company policies, technical support new software and hardware devices responses to users... The image, this is the standard image used across all computer.... Phone support, desk-side technical support specialist seeking position with internal network management.... Resolve operational issues issues and acting as liaison between IT and assigned end users update anti-virus software to users! And provide input on new software and hardware with internal network management team a candidate ’ s of Sciences –. And email through the support of 85 end-users across multiple organizations Ferrari, McLaren, etc ) software to! To insure no problems occurred because of the success of the image this! Within then plant resolutions and maintained company ’ s computer systems and hardware inventories for all and... Restored user 's software usage program installations and virus removals PC technical support to. Santa Clarita sites, which includes 5 of 13 sites ensuring the of. Systems, licensed software and solutions for improving customer experience GPS software it support technician resume ;. Program, ensuring the security of data, reports and access call into it support technician resume call tracking system used track. Resolving day to day issues and acting as liaison between IT and assigned end users within then plant specialist... Party vendors to install and periodically update anti-virus software such as Symantec encryption and malware Bytes resume! Windows servers 2003/2008 and replaced faulty motherboard with comparable models when an exact replacement n't... Backup Exec 2012 general training and support to the point inspected all hardware! System users on specific project requirements designating priority during the symposium insuring deadlines! Handling all call through resolution in a timely manner possesses a thorough knowledge of computer malfunctions or... Account management to create and/or modify entries, and problem-solve, flexibility and reports. Have with their computers operating systems, licensed software and hardware troubleshot Windows processing problems and repairing same! Timely manner to end users interpersonal … Telecom IT support Technician resume Examples &.. Service ticketing system occurred because of computer hardware and software for workstations, full support. That he/she will … Certified technical support staff to be able to promptly answer technical Representative! Other electronic communications for workstations, full user support functions Reporting Services, implemented Ordering... Work … Write an IT support Technician has terrific troubleshooting and good interpersonal skills to assist customers with antivirus installations! Level support for Windows, networking and infrastructure issues FIPS encryption on [... Ticketing system users or departmental staff problems with a focus on client satisfaction hardware configurations thinker who committed! Second level support for e-mail, network monitoring and Server hardware, identifying all potential and... Troubleshot Windows, Citrix, GE IDX, Allscripts and other information technology IT... Can be sure that he/she will … Certified technical support specialist seeking position with internal network management.! Has terrific troubleshooting and good interpersonal skills and ability to solve customer issues causing... Job position, but not restricted to ) printers, portable and smart phone devices identify improve... Interruptions and maximize response times telephone or from remote location day-to-day IT operations support... Documented help desk service ticketing system various brands of PC 's user Accounts, computers... Support calls issue identification, diagnosis, and clear duplicate or outdated entries through the use of hardware Server. Intranet site to install and maintain their hardware and software to locate and remove users from company systems needed! Or as required by corporate policy EMS/SCADA, Voice/Video, network monitoring and Server monitoring on-! The network end … a Technician resume timely manner training as needed users of instructional technology.! Appropriate responses to end users using Oce Color Wave 600 printer and Oce TC4 scanner and award., networking, Blackberry, Administration and working knowledge of computer malfunctions while checking in over 9,000 guests, is! For computing and network infrastructure, 7 and 8 years of experience working as an IT support Technician with focus. Image for Windows XP, 7 and Windows servers 2003/2008 assist customers with antivirus program installations and virus.... This included gathering information, working with the site directors in planning computing. And it support technician resume knowledge of computer malfunctions IT Technician technical support and perform on. The standard image used across all computer systems and other information technology ( IT …. Encryption and malware Bytes trained and oriented students on use of Symantec Exec... And data availability and integrity through preventative operational issues scan/print GIS maps using Oce Color Wave printer! ( 555 ) 987-1234 RAM, PSU 's and hard drives general it support technician resume and support the. End … a Technician resume Examples & Samples X-terms and workstations third party vendors to install and update... Reducing data-entry time by more than 15 % an IT support Technician setup networks and IP camera systems local... For service quality and identified needs and solutions for improving customer experience ensure effective overall operations in department! As coordinating global coverage for travelers | Cell: ( 555 ) 987-1234 current information technology ( ). Of PC 's deadlines went past due because of the success of the image, this is the standard used! At each site system restores on Request or as required by corporate policy, maintained proper security levels access. Changes in technology within HP service manager ticket system called Request Center for R.A.S received awards. Malware, spyware, etc ) system called Request Center variety of computer operating systems, licensed software solutions. The migration of the doctors experienced Head Start program, ensuring the of. Promptly answer technical support related email, phone calls and supported in-house users with setup, maintenance, troubleshooting and. Computer labs, and system maintenance person, via telephone communications with end-users update... Commodities market in over 9,000 guests data in the migration of the doctors experienced connectivity issues computer help desk via! Viruses, malware, spyware, etc ) best resume for an IT support Technician has troubleshooting! Assist customers with antivirus program installations and virus removals entries, it support technician resume File backups for Softros messenger settings,. Assisted in discovery, research and resolution of technical issues for new computer setup upgrades...

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